Delivery
What are the delivery times?
We typically deliver within 5 to 14 business days. You will receive tracking information for each stage of your order.
Do you offer free shipping?
Yes, delivery is free for all orders within France. For other destinations, a fixed fee of €4.99 applies.
Can I change my delivery address after placing an order?
Yes, if your order has not yet been shipped. Contact our customer service as soon as possible with your order number.
What happens if my package is lost or damaged?
If the item is lost or damaged, we will send you a new product or give you a full refund. Please contact us with photos and your order number.
Cancellation and return
Can I cancel my order?
Yes, you can cancel your order within 24 hours of purchase. After this time, it will already be processed.
How to make a return?
You have 30 days to return a product if you are not satisfied. Contact us for a return label and instructions.
Who covers the return costs?
We will cover the return shipping costs if the product is defective or if an error was made in your order. In other cases, these costs are your responsibility.
How long does it take to get a refund?
Once the product is returned and inspected, the refund will be issued within 5 to 7 business days.
About Us
Who are we ?
Corviya is a boutique specializing in everyday objects. We are passionate about transforming the daily lives of our loyal customers.
What are our commitments?
We are committed to providing quality, environmentally friendly products and working with ethical suppliers.
How to contact us?
Our customer service is available Monday to Friday, 9am to 6pm. You can reach us via our contact form or by email at contact@corviya.com .
Do you have a social media presence?
Yes, follow us on Pinterest for decor inspiration and exclusive promotions!